Privacy Statement
Schubach Enterprises, Inc. is committed to respecting and protecting your privacy as a visitor to our Web site at schubach.com. We take the issue of privacy very seriously and value the trust you place in us each time you use our services and access this Web site. This Privacy Statement describes the practices and policies we have put into place to safeguard your personal information that may be gathered and used as you visit our Web site.
Who Is Collecting the Information?
Schubach Enterprises, Inc. is collecting information on this Web site as outlined in this privacy statement.
What Information Do We Collect?
Automatic Collection of Information:
If you do nothing during your visit but browse through the web site or download information, our system will automatically gather and store certain information about your visit. This information does not identify you personally and is used in an aggregate way to help us improve our web site and tell us the number of visitors to our site each day. No information is automatically collected at this Web site.
Permission-based Collection of Information:
At different places on our site depending upon the feature you use, you may be asked to volunteer personal information such as your name, email, mailing address and telephone number.
The following information is collected with your permission at this Web site:
- Anonymous user survey information
- Survey information including personal identification information
- Personal information/identification gathered through user site registration
- The names and e-mail addresses of those who subscribe to our newsletter
- The names and e-mail addresses of those who use a feedback form
- The names and e-mail addresses of those who use our Wish List feature
- The names and e-mail addresses of those who use our "e-mail a friend" form
- User-specific information on what pages a registered visitor accesses
- The e-mail addresses of those who communicate with us via e-mail
How Do We Use the Information We Collect?
The information we gather automatically and with your permission during your visit to our Web site is used in the following ways0:
- Monitor, review, measure, and analyze Web site utilization
- Modify and enhance the Web site
- Improve the content and design of our Web site
- Respond to your requests
- Monitor and improve our customer service efforts
- Study general usage habits and demographic information for our own marketing research purposes
- Notify visitors about updates to our Web site
- Contact consumers for marketing purposes
With Whom Will the Information Be Shared?
The personally identifiable information gathered during your visit to this Web site is not shared with any organization for any purpose. We do not rent, sell, exchange or in some way provide personally identifiable information to any third-party organization.
Access and Correction of Personal Information
Review of Personal Information
Upon request we provide site visitors with access to:
- Financial information (e.g., Credit card account information) that we maintain about them
- Transaction information (e.g., Dates on which customers made purchases, amounts and types of purchases) that we maintain about them
- Contact information (e.g., Name, address, phone number) that we maintain about them
How to Access and Correct Personal Information
Consumers can access and request correction to this information by:
- Sending us e-mail to that effect at: support@schubach.com
- Calling us by telephone at: 888-724-8222
- Writing to us at the contact address
Additional Use of Personal Information
Requesting No E-mail Communication
You may receive e-mail messages from us about product or service information that may be of interest to you, product or service news, upcoming events, special promotions, and other relevant information.
If you do not wish to receive such email messages, please let us know by the following means:
- Using the "Unsubscribe" feature
- Sending us e-mail to that effect at: support@schubach.com
- Calling us by telephone at: 888-724-8222
Our Use of Cookies
Many Web sites now use "cookies" to provide useful features to their visitors by providing customizable and personalized services.
A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. For example, a Web site may use cookies to store and sometimes track information about you, your preferences, or the pages you last visited. Your browser software can be set to reject all cookies, or to ask you if you would like to accept or decline a cookie from a particular site before it is set. Most browsers offer instructions on how to reset the browser to reject cookies in the Help section of the toolbar.
You should know, however, that if you reject a cookie, certain functions and conveniences of a site may not work properly. We use cookies on our Web site for the following purposes:
- Store and sometimes track visitor preferences
- Record session information, such as items that consumers add to their shopping cart
- Record user-specific information on what pages users access or visit
- Alert visitors to new areas that we think might be of interest to them when they return to our site
- To record past activity at a site in order to provide better service when visitors return to our site
- Customize web page content on visitors browser type or other information that the visitor sends
- We will never link the cookie to your personal information
Registration for Access
Some Web sites require you to provide some personal information through a registration process in order to take advantage of certain Web site features and to access content areas. For example, a registration form might request your name, telephone number and e-mail address. Visitors can use this entire Web site anonymously, without registration.
Our Children's Privacy Policy
We are especially concerned about protecting children's privacy. We hope parents and teachers are involved in children's Internet explorations. It is particularly important for parents to guide their children when children are asked to provide personal information on line. Our site does not feature information and services of interest to children 13 and under.
Security of Communications
We recognize that many people are concerned about the privacy and protection of information as it is transmitted over the Internet. You should keep in mind that the possibility exists for unauthorized individuals to intercept any email message you send over the Internet. In some cases, information can be encrypted (scrambled or encoded) to make it very difficult to read if it is intercepted during communication. Certain technology and practices allow Web sites to provide an increased level of security for your personal information when appropriate.
We use the following practices on our Web site to enhance the level of security for communication and the transmission of personal information:
- We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site (We use Secure Socket Layers (SSL), the industry standard in transferring information to process your orders. The SSL encrypts, or translates, your order information into a highly indecipherable code, which is processed immediately. In addition, we employ an outside company (SecurLook) to "audit" our security and make sure it is trustworthy).
- We have taken reasonable steps to ensure the integrity and confidentiality of personally identifiable information that you may provide.
- We use e-mail forms to allow our customers to ask questions about our services and programs. These are not hosted on a secure server. The possibility exists that unauthorized individuals may intercept email messages.
- We are not responsible for the privacy of e-mailmessages except those stored in our system.
- We have appropriate security measures in place in our physical facilities to protect against the loss, misuse, or alteration of information that we have collected from you at our site
E-Commerce and Online Shopping
Purchasing items over the Internet usually requires you to provide your personal identifying information and credit card information on a Web site. Many people have become accustomed to on-line commerce as a timesaving and useful convenience. There are a number of practices that can make providing your sensitive credit card information more secure and therefore make you feel more comfortable about doing so.
We do process credit card payments for merchandise or services on our Web site. We have the following e-commerce practices:
- When processing your credit card payment, we will ask for the card type, number, expiration date, and your card's billing address.
- We will transmit credit card numbers in an encrypted format using industry-standard, SSL (secure socket layer) encryption.
- We will keep this information in the strictest confidence and will make every effort to maintain the privacy and security of the information at all times.
Advertising Servers
On-line advertising, such as banner ads, has become commonplace on many Web sites. Certain Web sites have developed relationships with third-party advertising servers to display these advertisements on their sites. By clicking on one of these banner ads, you will be taken to another site with different privacy policies. These third party ad servers may also use cookies to collect non-personal information on your preferences and interests via the advertisement you decide to view. At this time, we do not partner with or have special relationships with any advertising server companies.
Links to Other Sites
Web sites often provide a number of links that offer direct access to other useful or interesting web sites holding potential value to site visitors. Inclusion of the other sites by links does not imply any endorsement of the material or information on the other sites. Users are encouraged to review the privacy policy of each linked site before sharing personal information. This site includes links to non-affiliated external Web sites.
We have the following practices:
- We encourage users to review the privacy policy of each linked site, as we cannot be responsible for the privacy practices of other sites.
Changes in Our Privacy Policy
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice.
If our information practices change at some time in the future, we have the following practices:
- We will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically.
Preference for Future Use of Information
You may prevent your information from being used for purposes other than those for which it was originally collected by:
- Calling us by telephone at: 888-724-8222
- Writing to us at the contact address support@schubach.com
- The policy may change from time to time so please check back periodically. If you have any questions about our privacy policies, we encourage you to contact us using any of the methods outlined at the end of our Privacy Statement.
Web Site Contact Information
If you have questions about our privacy policy, or feel that this site is not following its stated information policy, please contact us.
Schubach Enterprises, Inc.
7150 E. Camelback Rd. Suite 250
Scottsdale, AZ 85251
Contact: Customer Service
E-mail: support@schubach.com
Telephone: 480-946-6000, 888-724-8222
Modification Date
This privacy statement was last modified on April 8, 2003.